Privacy Policy

Last Updated: 2026-08-18

Privacy at a Glance

  • What we collect: Identity details, payment information, and technical device data.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only our authorized team and essential partner service providers.
  • How long we keep it: For the duration of your account plus the period required by Malaysian law.
  • Your control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy outlines how pelita88 manages personal data for users accessing our services in Malaysia. By using our platform, you agree to the practices described herein.

This policy applies exclusively to the services provided on our official website and application. It does not extend to third-party websites or external services that you may visit after leaving our platform. We encourage you to review the privacy policies of any third-party sites you encounter.

2. Personal Information We Collect

We collect specific data to provide a seamless and secure gaming environment:

Account and Identity Data

Information provided during registration used to establish your unique account and verify your identity.

Verification Documents

Documents requested during the KYC process to ensure age compliance and prevent identity theft.

Payment Data

Transaction details and payment methods used to facilitate secure deposits and withdrawals of MYR.

Gaming and Transaction Activity

Records of games played, betting history, and financial transactions to monitor account health and fair play.

Technical Data

IP addresses, browser types, device identifiers, and operating system details to optimize site performance and security.

Communication Records

Logs of your interactions with our support team to resolve queries and improve service quality.

3. How We Collect Data

Information is gathered through three primary channels:

  • Directly from You: Information you enter when registering, updating your profile, or contacting support.
  • Automatically: Technical data collected via cookies and server logs as you navigate our site.
  • Partner Providers: Data received from our partner payment providers and verification services to confirm the validity of transactions and identities.

4. Why We Use Data

Your data is used for the following legitimate purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Processing: Executing deposits and processing payouts.
  • Compliance: Verifying that users are of legal age and confirming identity.
  • Security: Detecting and preventing fraudulent activities and multi-accounting.
  • Optimization: Personalizing the user interface and improving gaming experiences.
  • Legal Obligations: Adhering to the legal requirements applicable to gambling operators in Malaysia.
  • Marketing: Sending promotional offers only when you have explicitly opted in.

5. When We Share Data

We do not sell your personal data to third parties. Data is shared only under the following circumstances:

  • Service Providers: With partner payment processors, identity verification services, and technical infrastructure providers necessary for platform operation.
  • Legal Requirements: When compelled by law to share information with relevant authorities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Restricting internal access to personal data to a limited number of authorized personnel.
  • Isolation: Ensuring payment data is handled through secure, isolated channels.
  • Monitoring: Continuous monitoring of our systems to detect and respond to potential threats.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You maintain control over your personal data. You may exercise the following rights via our support channels:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or a portable copy of it.
  • Objection & Withdrawal: Object to certain data processing or withdraw your consent for marketing.

Please note that even after account closure, certain data must be retained for a specified period to comply with anti-money laundering and gaming regulations.

9. How Long We Retain Data

Personal data is retained for the duration of your active account lifecycle. Following account closure, we keep necessary records within the timeframe required by applicable law in Malaysia to satisfy legal and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be terminated immediately. Parents or guardians who become aware of a minor's account are encouraged to report it through our support channels.

11. Cross-Border Transfers

To provide a global standard of service, some of our technical and service providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of the page periodically to stay informed.

13. Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please contact our support team via the channels available on our Support Page.